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Frequently Asked Questions Click on the question to read our answer   1. What is a windshield repair?   2. Where is your shop?   3. How much does a repair cost?    4. Will my insurance company pay for a windshield repair?   5. Why does my insurance company say your price is too high?   6. Is the repair invisible?   7. How large of a rock chip can be repaired?   8. The rock chip is directly in my line of sight - can it be repaired?   9. Can the windshield crack out completely during the repair? 10. Do you remove the windshield while repairing the chip? 11. How long does a repair take? 12. Does the technician need my vehicle's keys? 13. May I watch the technician repair my windshield? 14. How long before it is safe to drive the vehicle? 15. Do you sell and replace windshields? 16. Why do some of your competitors charge less for a repair? 17. What kind of training have your technicians received? 18. What kind of equipment do you use to repair a windshield? 19. Can you repair my side window? 20. Do you drill into the window during the repair process? 21. How long should I wait before having a chip repaired? 22. Is there anything I should do to the chip until it is repaired? 23. Do your technicians perform repairs in the rain? 24. I tried to repair my windshield with a kit from the auto parts store. It looks awful - can it be repaired again? 25. My insurance company is trying to get me to use their "recommended"         repair shop. Do I have to use them? 26. What guarantee do you offer? 27. Will your windshield repair pass the Virginia State Safety Inspection? 28. Do you ever have a repair fail? 29. How long have you been in business? 30. Do you belong to any professional organizations? 31. Do you accept credit cards? 32. I forgot my appointment with you today. Do you charge extra for a  broken appointment? 33.  I have a crack in my windshield and would like to know if it will still pass        Virginia State Inspection. 34. Do you offer scratch removal service?

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Copyright 1997 - 2009 ODEC

Dominion Windshield Repair, Inc. An Operating Division of Old Dominion Enterprises Corporation Post Office Box 30521 Alexandria, Virginia 22310 (703) 768-3510 Washington Metro Area 8 am - 5 pm Monday through Friday

Dominion Windshield Repair, Inc.

Mobile Windshield Repair Serving All of Northern Virginia since 1997 Utilizing State of the Art Computerized Repair Processes (703) 768-3510 Washington Metro Area

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Copyright 1997 - 2009 ODEC

Home  I  What can be repaired? I  What's the cost?  I  Pictures! I  Schedule repairs  I  Fleet Services    Our Guarantee  I  News  I  VIN Etching  I  Repair Links

Frequently Asked Questions Click on the question to read our answer   1. What is a windshield repair?   2. Where is your shop?   3. How much does a repair cost?    4. Will my insurance company pay for a windshield repair?   5. Why does my insurance company say your price is too high?   6. Is the repair invisible?   7. How large of a rock chip can be repaired?   8. The rock chip is directly in my line of sight - can it be repaired?   9. Can the windshield crack out completely during the repair? 10. Do you remove the windshield while repairing the chip? 11. How long does a repair take? 12. Does the technician need my vehicle's keys? 13. May I watch the technician repair my windshield? 14. How long before it is safe to drive the vehicle? 15. Do you sell and replace windshields? 16. Why do some of your competitors charge less for a repair? 17. What kind of training have your technicians received? 18. What kind of equipment do you use to repair a windshield? 19. Can you repair my side window? 20. Do you drill into the window during the repair process? 21. How long should I wait before having a chip repaired? 22. Is there anything I should do to the chip until it is repaired? 23. Do your technicians perform repairs in the rain? 24. I tried to repair my windshield with a kit from the auto parts store. It looks awful - can it be repaired again? 25. My insurance company is trying to get me to use their "recommended"         repair shop. Do I have to use them? 26. What guarantee do you offer? 27. Will your windshield repair pass the Virginia State Safety Inspection? 28. Do you ever have a repair fail? 29. How long have you been in business? 30. Do you belong to any professional organizations? 31. Do you accept credit cards? 32. I forgot my appointment with you today. Do you charge extra for a  broken appointment? 33.  I have a crack in my windshield and would like to know if it will still pass        Virginia State Inspection. 34. Do you offer scratch removal service?

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The Chip Doctor